How to report a maintenance issue
To report any maintenance issues, both emergency and non-emergency, please call the maintenance contact center at 434-817-1674 and report the issue to one of the operators. Please provide the operator with detailed information-specify the exact location of the issue, how long it has occurred, and what measures you have taken (if any) to fix it. The operator will submit the work order to the maintenance department. If it is an emergency, the on-call technician will be contacted immediately and call you back. Please provide the operator with a good contact number so that the on-call technician can reach you right away.
For non-emergency related emergencies, please login to your tenant portal or get started below: